Upcoming ITIL® Foundation Bridge (Version 5) Training
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OVERVIEW
- ITIL® Foundation Bridge (Version 5) introduces the key concepts of digital product and service management & establishes a common language for effective practice across organizations. It provides an overview of the ITIL (Version 5) framework, including updates and additions to core models and fundamental concepts, and explains how these elements are used to create, deliver, and continually improve products and services.
- ITIL Foundation Bridge (Version 5) enables candidates to build on their ITIL 4 knowledge and understand how value can be co-created through the effective management of products and services. It also explains how the ITIL framework has evolved to support modern technologies, data-driven decision-making, automation, artificial intelligence, and contemporary ways of working, while remaining adaptable to different organizational contexts and levels of maturity.
COURSE OUTLINE
- Key ITIL terms and definitions
- The ITIL Four Dimensions of Product and Service Management
- The ITIL Product and Service Lifecycle
- The ITIL Value System
- Value stream identification, mapping, and management
- ITIL and AI
- ITIL and other frameworks
BENEFIT
- Fast-track upgrade to ITIL® Foundation Version 5
- Understand the key updates and enhancements in ITIL V5
- Learn digital product & service management concepts
- Understand value co-creation and service relationships
- Gain knowledge of the ITIL Product & Service Lifecycle
- Explore value streams and modern ITIL practices
- Understand AI, GenAI, and AI governance in ITIL
WHO SHOULD ATTEND
- ITIL® 4 Foundation Certified Professionals
- IT Service Management (ITSM) Professionals
- IT Managers & Service Delivery Managers
- Service Desk & Support Professionals
- IT Operations Teams
- DevOps & Digital Transformation Professionals
- IT Consultants & Solution Architects
- Professionals responsible for digital products and services
- Individuals planning to pursue advanced ITIL Version 5 certifications
EXAM
- Exam Name: ITIL® Foundation Bridge (Version 5)
- Exam Type: Closed book
- Duration: 30 minutes
- Questions: 20 multiple-choice
- Pass Mark: 65% (13 correct answers)
REQUEST FOR CALLBACK
Related COURSES
- SIAM Foundation
- SIAM Professional
- CDS - Create, Deliver and Support
- DPI - Direct, Plan and Improve
- DSV - Drive Stakeholder Value
- HVIT - High Velocity IT
- DITS - Digital and IT Strategy
- ITIL v4 Foundation
- ITIL 4 Practitioner - Service Desk
- ITIL 4 Practitioner - Problem Management
- ITIL 4 Practitioner - Service Request Management
- ITIL 4 Practitioner - Monitoring and Event Management
- ITIL 4 Practitioner - Incident Management
- ITIL 4 Specialist - Monitor, Support and Fulfil
- ITIL® Foundation (Version 5)
TRAINER
Trainer is a PEOPLECERT, EXIN, PECB, DMI, CCC, MILE2, IGC, APMG, BTC, BTA, GAQM & IGC accredited Trainer with over 27 years of experience in IT industry. Have trained more than 20,000 people in past 15 years. Almost every training batch has rated training delivery at 4.5+ on the scale of 1 to 5. Delivered training for global companies like Microsoft, Deloitte, JPMC, Barclays, Open Solutions, Oracle, Fiserv, Pepsi, Accenture and many other comapanies.
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