Upcoming Business Relationship Management Training
| Training | Dates | Times | Duration | Location |
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OVERVIEW
The business relationship manager (BRM) is a strategic business partner who shares ownership for both business strategy and business value results. BRM disciplines have proven to be equally effective for a wide range of business functions (business partners) including IT, human resources, finance, legal, facilities, external service providers, and others.
- Business relationship manager ensures that the potential business value from meeting business demand is captured, optimized, and recognized.
COURSE OUTLINE
Course Objectives:
- Key BRM concepts and the Business-Provider Maturity Model
- Demand Shaping
- Strategic Partnering
- Business Capability and Value Management
- Portfolio Management and Business – Governance
- Business Transition Management
- Relationship to Service Management
- Powerful Communications
BENEFIT
Benefits of learning Business Relationship Management:
- Build a strong alignment between IT and the business.
- BRMs help businesses to be more proactive in addressing their customers’ needs.
- BRMs also ensure all parties have a common understanding of expectations, that things are communicated in a timely way and services get delivered.
- Learn how to communicate effectively and persuasively.
WHO SHOULD ATTEND
This training will be helpful for below candidates:
- Business Managers, IT Managers
- HR, Finance
- Customer Relationship Manager
- External Partners, Provider Managers, Function Owners
- Those with a Business Relationship Management role or position
- Consultants looking to gain an insight into Business Relationship Management and looking to gain certification as a Business Relationship Manager.
EXAM
Exam pattern:
- Exam Format: Multiple Choice
- Number of Questions: 50 Questions
- Exam Pass Mark: 25 out of 50
- Duration: 40 Minutes
- Open book: No
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