ITIL AI Governance Training & Certification
Practical ITIL V5 AI Governance training by accredited trainers — live online and for corporate teams.
- Latest ITIL Version 5 syllabus
- Accredited training
- Practical & scenario-based learning
- Exam preparation guidance
- Mock tests & practice questions
- Suitable for beginners & professionals
- Covers ITIL + AI integration
UPCOMING BATCHES
OVERVIEW
ITIL AI Governance (Version 5) is a specialized extension module designed to help organizations implement responsible, ethical, and scalable oversight for artificial intelligence within service management and digital workflows.
COURSE OUTLINE
Unit 1: Introduction to AI Governance
Unit 2: ITIL and AI
Unit 3: AI Governance Framework
Unit 4: AI Risk Management
Unit 5: Responsible and Ethical AI
Unit 6: AI Security and Privacy
Unit 7: AI Service Management
BENEFIT
- Develop AI Governance Expertise
- Promote Responsible AI Adoption
- Balance AI Innovation and Risk
- Strengthen AI Risk Management
- Apply Practical Governance Models
- Support Regulatory Compliance
- Improve Organizational AI Readiness
CAREER VALUE
Roles this certification prepares you for
- AI Governance Manager
- Responsible AI Lead
- IT Service Manager
- GRC Analyst
- AI Risk and Compliance Manager
- Digital Transformation Lead
- IT Governance Consultant
- AI Product or Project Manager
Skills employers value
- Setting up an AI governance framework that fits existing ITIL service management practices
- Identifying, assessing and treating AI risks across service workflows
- Applying responsible and ethical AI principles to adoption decisions
- Addressing AI security and privacy requirements in day-to-day operations
- Managing AI-enabled services across their lifecycle
- Preparing evidence that supports regulatory compliance
Where it takes your career
ITSM, risk and data professionals often use this credential to move into AI governance lead, service management head or compliance leadership roles. It is sought by banks, insurers, healthcare providers, telecoms, public sector bodies and IT service providers that are putting AI into regulated services. It sits well alongside ITIL certifications for service management depth and ISO/IEC 27001 for information security, giving you a combined view of service, risk and AI oversight.
WHO SHOULD ATTEND
- IT & Digital Transformation Leaders
- IT Service Managers & ITSM Professionals
- GRC, Risk, & Compliance Professionals
- AI, Machine Learning, & Data Specialist
- Product & Project Managers
- Cybersecurity & Ethics Specialists
EXAM
Exam at a glance
| Questions / format | 40 multiple-choice questions |
|---|---|
| Exam duration | 90 minutes |
| Pass mark | 70% (28 of 40) |
| Open / closed book | Closed book |
| Credits | 9 PDU/CPD |
| Exam voucher | Exam voucher included |
| Retake policy | Multiple retake possible |
| Certificate validity | 3 years with CPD |
TRAINER
Alkesh Mishra
PEOPLECERT, IGC, PECB, GAQM, APMG, ISACA Accredited Trainer
Alkesh is an experienced management consultant and corporate trainer specializing in ISO standards, IT Service Management, Cybersecurity, Risk Management, Project, Program and Transition Management. He has trained thousands of professionals from leading organisations such as Microsoft, Deloitte, JPMC, EY, Barclays and L&T. Through practical, exam-focused certification training, he helps professionals achieve their career goals.
Fee includes
- Official exam voucher
- Official course material
- Mock exams
- Certificate of participation
- Session recordings
Free with this course
- Free Consultation with Trainer
- Post training mentoring
Pay by bank transfer, credit card, PayPal or cheque / DD
